We want you to be happy with your Lullaby Club purchase. Please read more about how to submit a return.
Full Price Orders Policy (NO discounts applied). THIS POLICY APPLIES TO ORDERS WITHOUT DISCOUNT CODES OR SALE ITEMS. • We offer a full refund to your original payment method, exchange (for AU customers only) OR credit notes on all unworn, unwashed fu
Discounted Order Policy (Orders with ANY form of discount applied including Bundle deals). This applies to orders using any form of discount code & sale items (excludes warehouse or sample sale).
For hygiene reasons, we ask that you try on swimwear over underwear. Please DO NOT remove the protective adhesive strip before trying on. If we believe the hygiene sticker has been removed or tampered with, your return will not be accepted. Final Sal
Some types of goods are exempt from being returned. non-returnable items. Warehouse Final Sale Policy: No Returns, Exchanges, or Store Credits. Please be aware that any item labeled as "warehouse final sale" is not eligible for returns and falls unde
The cost of return shipping is at the customer’s expense and is non-refundable. The Label cost will be deducted from your refund or store credit total at the time of submitting your return. We recommend returning items through traceable mailing metho
Yes we do!. We kindly request your attention to our exchange policy. At this time, we can only facilitate exchanges for items that are of the same type, color, and price as the original purchase. If the desired item is out of stock, we are pleased to
We endeavour to have all returns processed the same day. However, If you have checked your return tracking and can see it has reached us, we ask that you allow 1-3 business days for your return to be processed. If after 3 days you have not received e
Unfortunately, we cannot guarantee that the item you are after will be in stock. Your credit can then be used to purchase an item of your choice or choose something else you love! Your credit will be valid for three years from the date of issue.
All returns must be checked by our team to make sure they are still in a sellable condition. No returns will be processed before their arrival to our HQ.
Unfortunately, shipping costs are non-refundable.
Warehouse Final Sale Policy: No Returns, Exchanges, or Store Credits. Please be aware that any item labeled as "warehouse final sale" is not eligible for returns and falls under our final sale policy. This applies to all items that have been discount
We do not provide refunds for exchanges, but we do offer store credits or the option for an additional exchange