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The Lullaby Club

<p>Please reach out to our customer service team at <a data-fr-linked="true" href="mailto:info@thelullabyclub.com.au">info@thelullabyclub.com.au</a>. We are always here to help.</p>

Please reach out to our customer service team at info@thelullabyclub.com.au. We are always here to help.

What should I do if I have an issue with my order?

Order Q's

What is your returns policy for Full Price Orders (NO discount codes applied)

What is your discount code returns policy?

What Is your Swim Return Policy?

What items are exempt from being returned?

Do I have to pay for my return postage?

Do you offer exchanges?

How long does it take for my return to be processed?

What happens if the size I want isn't available once you receive my return?

Can you credit my return before it arrives back to your HQ?

Will my return credit include shipping costs?

Online Warehouse Sale

Can I get a refund for an exchanged item? copy

Returns

Current Offers

Sales & Offers

How do your discount codes work?

What is your discount code policy?

What are your current promotions?

Discount codes

What are your transit times?

What countries do you ship to?

What happens if my parcel goes missing in transit?

What if my parcel is RTS?

Shipping

How long is my reward valid once redeemed?

Do I need to spend a certain amount to utilise my redeemed code?

Is your return policy applicable to reward discounts as well as discount codes?

What are ways to earn and lose reward points?

Is it possible to receive points for purchases made before joining in the club?

How do I join the Club Rewards Program?

Can I access the Club Rewards Program on your App?

Can I use two rewards in one transaction?

Can I use my rewards points on site wide sales?

Can you reinstate my rewards points once they have been redeemed?

Rewards

I have entered the wrong shipping address, what do I do?

Can I change or update my order?

Did my order go through?

I forgot to apply a promotional code to my order, can I get a refund?

How do I find the best fit for my body?

How do I care for my TLC Products?

Can I purchase a gift card?

Are your products breastfeeding and pregnancy friendly?

Can you hold stock?

Are your products sustainable?

Product Q's

Warehouse Sale Policies - NO RETURNS

The product I received was faulty on delivery, what do I do?

Faults

Pre Order Policy

What should I do if I have an issue with my order?Updated a year ago